BRIDGEBRIDGE
RUEN

Safety

We do not rely on people being good. We built the system so that someone who wanted to harm a child would have no opportunity — even if they got through our checks.

0
adult strangers in our lessons
2
teachers in every lesson
0
one-to-one lessons
0
surnames or addresses stored

How this actually works

  1. 01

    Who can get in at all

    Our teachers are school and university students aged 16–19. Students teach students; there are no adult strangers in the lessons. To be approved you need an ID check, two references that we genuinely contact, a video interview and a trial lesson.

    The system will not let an unapproved volunteer be added to a group. That is not a rule someone can forget — it is a block inside the software.

  2. 02

    Never alone

    Lessons are group lessons only, never one to one. Every lesson has two volunteers — a group cannot start with one. A coordinator can join any lesson at any moment without warning, and volunteers are told this before they are approved.

  3. 03

    Private messaging does not exist

    A teacher cannot message a student privately. This is not a switched-off feature — the capability is not in the system. There is only the group chat, which everyone sees.

    In almost every case where something happened to a child in a tutoring organisation, it started with a private message.

  4. 04

    We store almost nothing

    About a student we store a first name, an age band, home language, level, attendance and test results. Nothing else.

  5. 05

    Anyone can report a problem

    The button is on every screen — for students, volunteers and partners. The report goes to the responsible adult and a coordinator, but never to the person's own teacher. It can be sent anonymously.

  6. 06

    Everything is written down

    Every lesson leaves a record: who taught, who attended, when, and which lesson it was. Every report and every action taken on it is stored with a date.

What happens if a teacher asks for contact details

This is not a hypothetical — it is how the system behaves right now. The message never reaches the student, and the teacher is suspended the same day.

TTeacher

what's your telegram? message me there

Message not sent

BRIDGE does not allow sharing contact details or social media links. This keeps everyone safe.

  1. 1

    The student never sees it — the message does not arrive

  2. 2

    The original text is stored unchanged in the moderation log

  3. 3

    The coordinator and the responsible adult are notified

  4. 4

    The teacher is suspended from lessons the same day

For a student, the first time is a warning. Children share their Instagram, and that is not a crime. For a teacher, the first time is a suspension. An adult role asking a child for private contact is not a mistake.

What we store, and what we do not

We store

  • First name
  • Age band
  • Home language
  • Level
  • Attendance
  • Test results

We do not store — and do not ask

  • Surname
  • Address
  • Photograph
  • Phone number
  • School name
  • Documents

If our database leaked tomorrow it would be a list of first names and scores. You could not find a particular child with it. That is the standard we aim for: not "we protect data well", but "we have nothing to lose".

Our volunteers are children too

Our teachers are 16–17, so we are responsible for them exactly as we are for the students. Volunteers under 18 need a parent's consent. And a volunteer can report a problem about a student, a partner or a coordinator — including about us.

A named adult is responsible

BRIDGE has a specific adult, with a name and contact details, who receives every report and decides what happens in a serious case. A sixteen-year-old founder should not be the last line of defence in a child protection matter — and no serious partner would allow it.

Our volunteers are school and university students, so there are no adult strangers around the children. Lessons are group lessons only, never one to one, and always with two teachers. The ability to message a student privately does not exist in the system. We store no surnames, addresses or photos. A coordinator can enter any lesson without warning and reads every message, and the "Report a problem" button goes to a named adult, not to the teacher.

Are you from a school or an organisation?

We can explain in 15 minutes and show you how it works from the inside.

For schools and organisations